Mob : +91-9441233734 Email :
it training technologies


Course name : SAP CRM Online Training

24*7 technical support

Duration : 35 hours

faculty : Realtime experience

About online training expert trainers

Online trainings expert prides itself on ensuring that our online trainers are real time experts.only the online training company deliver online training programs to our valued candidates.

As part of online trainings expert continuous improvement in online trainings. Each trainer is regularly assessed to candidates given the best quality of training every time.

All our trainers are skilled trainers and addition have the real time experience with proven track record in online trainings. This experience qualifies them as a specialist in their online training delivery in their course.

SAP CRM Training Course Syllabus :

CRM Base Customizing
  • Over View Of CRM Architecture
  • Business Partner
  • Bp Roles & Grouping, Bp Relationships
  • Organizational Management
  • Organizational Model, Org Determination
  • Territory Management
  • Territory Hierarchy Levels
  • Product Master
  • Attributes & Set Type, Hierarchies & Categories,
  • Maintain Product
  • Transactional Processing
  • Business Transactions
  • Item Category
  • Activity Management
  • Business Activities
  • Task
  • Partner Processing
  • Partner Functions, Access Sequence,
  • Partner Determination Procedure,
  • Text Determination Procedure
  • Text Object, Text Type
  • Actions
  • Action Profile, Condition
  • Pricing
  • Condition Techniques And Condition Types
  • Billing
  • Billing Unit, Billing Type, Billing Document
  • Middleware
  • Object Management
  • Bdoc Modeler, Bdoc Messages
  • Administration Console
  • Bdoc Types,
  • Initial Load, Delta Load & Synchronization
  • Data Integration Between R/3 & CRM
  • Web Ui Configuration
  • Business Roles In CRM
  • Marketing Planner & Campaign Management
  • Marketing Calendar
  • Interaction Object
  • Personalized Mail Forms
  • Customer Segmentation
  • Product Proposals
  • Campaign Automation
  • External List Management
  • Lead Management
  • Sales Activities
  • Opportunity Management
  • Sales Cycle, Tools - Buying Center
  • Sales Agent
  • Copying Controls
  • Quotation Management
  • Order Management
  • Special Functions In Quotation And Order Management
  • Contract Management
  • Service Master Data
  • Installed Base Management
  • Service Agreements And Service Contracts
  • Service Process
  • Service Confirmation
  • Product Service Letter
  • Complaints And Returns
  • Case Management
Interaction Center (Web Client)
  • Agent Function And Processing Ic
  • Ic Web Client Functions
  • Ic Business Role
  • Ic Navigation Bar Profile
  • Ic Layout Profile
  • Role Configuration Key
  • Communication Architecture
  • Function Profiles

Webchannel Management (Ecommerce Overview)

Mobile Applications Overview

Student Enquiry

Our OTE Highlights

  1. Depth course Material with real time Knowledge .
  2. We are providing online classes with highly qualifyed professional trainers.
  3. We will provide online classes and online demo session at student flexible timings.
  4. In training case studies and real time scenarios covered.
  5. We will give 24*7 technical supports.
  6. We are providing normal track,weekend online trainings,fast track online classes.
  7. We will provide every recorded sessions.
  8. We will give full support while attending the interviews and contact me any time after completion of the course.


Hyderabad,Andhra Pradesh
India - 500060 .

Phone : +91-9441233734
Email :

Skype ID : onlinetrainingsexpert

Demo Classes